q:: How soon will I receive the music I purchased
from KeyboardCafe.net?
a:: In most cases, we will have your file emailed
to you within an hour. In some rare occasions, it may take a little
longer than
that. However, if you have an urgent need, send
us an email and we will be happy to work with you to meet your needs.
q:: Does the music I buy belong to me?
a:: Although you do purchase
the song, the copyright
properties belong to the composer of the song. What you actually
own is a license allowing you to
use the song for your projects and purposes in accordance with
the Terms
and Conditions.
q:: May I put the music I buy from KeyboardCafe.net on a project
that I stand to make a profit on?
a:: Yes, with your purchase from
KeyboardCafe.net, you get a permanent, non-exclusive license
to utilize the music
for your personal or professional projects. You are welcome to
use it for television advertising, radio advertising and commercial
movies provided you obtain an expanded license required for this
type of commercial use. Please see the license
agreement for
complete details and terms of use.
q:: Are there restrictions on the transfer of music obtained
from KeyboardCafe.net?
a:: Yes. This license permits only for your usage of the music
personally or professionally. This music may not be sold by itself,
transferred, traded, shared, leased, or given away to any other
party. Music cannot be resold except that it is embedded in your
own work as part of a finished product. You may not market the
music as your own even if you add other instruments or a voice
to the music.
q:: In what type of file format will the music be sent to me?
a:: Our music is provided by email in
mp3 format.
q:: Is it safe to make a purchase on your Website?
a:: By choosing to use PayPal for our business
transactions, our clients can feel safe and secure knowing that
they are backed
by the robust security features that PayPal offers.
q:: Will KeyboardCafe.net give or sell my e-mail address and
personal contact information to anyone?
a:: Absolutely not! We respect your privacy
and will not share the email address or personal contact information
of our clients
to any other party. If you have any further concerns regarding
this issue, please send us an email with your questions.
q:: May I return a music file and get a refund?
a:: Unfortunately no, once you have purchased and received a
music file, KeyboardCafe.net is not able to offer a refund.
q:: Are your music tracks Copyright Clear?
a:: YES! You can buy your royalty free music at KeyboardCafe.net
with complete confidence. Our tracks are guaranteed to be Copyright
Clear. Some music being sold on the Internet is NOT copyright
clean. This means that someone who does not own the copyright
is illegally selling the right to use a music product. This
is against the law and can have serious consequences.
q:: Can I request music specifically and exclusively designed
for my project?
a:: Yes, we would love to compose an original
song for you. Quotes are available upon request. Please email
your inquiry and with
all pertinent details to us on our contact
us page.
We will respond as soon possible.
q:: I purchased a music track from KeyboardCafe.net but I did
not receive an email with my song. What should I do?
a:: The most common reason you might not receive our email is
that your system may have classified our email address as spam
or junk mail and blocked it or automatically transferred it to
another folder. Please check your spam/junk folders and/or filters
and e-mail folders to see if this could be the problem. If so,
to avoid this problem in the future, put the KeyboardCafe.net
domain on your “safe” list or add customercare@keyboardcafe.net to your address book. |
